This email should have been a document

Common pitfalls in D&D emails

Hey everyone!
background background
* Point A
* Point B
* Point C
What do you think?
Thanks, Alice
>> Looks good to me!
>> Thanks, Bob
>>>> Question about B?
>>>> Thanks, Carly
>>>>>> Answer on Carly's question about B.
>>>>>> Thanks, Alice
>> Comment about A. And also B?
>> Thanks, Daryl
>>>>>>>> Good point about A!
>>>>>>>> Thanks, Bob
>> Have you though about D?
>> Thanks, Ellen
>>>> Point about A taken, already answered B above.
>>>> Thanks, Alice
>>>>>> Oh sorry, missed that!
>>>>>> Thanks, Daryl
Hey everyone!
background background
* Point A
* Point B
* Point C
What do you think?
Thanks, Alice
>> Point A
>> I think we should use approach X.
>> Point B
>> I think we should reconsider this and do Y instead.
>> Thanks, Bob
>>>> I think we should use approach X
>>>> Sounds good to me.
>>>> I think we should reconsider this and do Y instead.
>>>> I disagree, this has been discussed before, we're sticking with B.

Organizational Knowledge

Use a document instead

One document to rule them all

✏️ Our Project Log ✏️Welcome! This document is meant to be the “hive mind” of Our Project. It will help us make decisions effectively and preserve a collective memory of why and how those decisions were made. 
[Important link] [Important link]
Feb 14, 2022 | Product sync meeting notes
Attendees: @Alice, @Bob, @Carly, @Daryl, @Ellen
Summary:
* Point A
* Point B
AIs
[] @Bob to clarify X
[] @Carly to finish-up Y
Feb 10, 2022 | Rollout plan decision
Slack discussion summary
We've decided to start rollout at 5% on Feb 15th, increase to 20% the following week, and if all goes well - GA by Feb 28th. The feature is opt-in and we feel the risk of a fast rollout is low.
Jan 31, 2022 | Copy adjustments
The copy in user flow Z is confusing, we think it should be changed to have a clearer call to action. Suggestion:
#1 Start now!
#2 Begin free trial
#3 Activate!
Please vote on your preferred option!
[] @Bob [] @Daryl [] @Alice
Jan 15, 2022 | M1 status update
We are on track for M1 GA at the end of the month.
Task 1 - done
Task 2 - done
Task 3 - in progress
Task 4 - done
Task 5 - not started

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Tech Lead @ Google • Ex-Dropbox • I create software by applying careful study, thoughtful listening and open conversation

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Rina Artstain

Rina Artstain

Tech Lead @ Google • Ex-Dropbox • I create software by applying careful study, thoughtful listening and open conversation

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